The Ins and Outs of How We do Business
What system do you use?
I use the system known as Hot Water Extraction or 'steam cleaning'. The carpet is pre-sprayed with a cleaning solution specially formulated for fresh water rinsing. This is then agitated into the carpet pile to allow soiling to be broken up and detached from the fibres. My high pressure, triple vacuum machine is then used to rinse the carpet pile with fresh water only. The machine shoots hot water into the carpet at high pressure. This further breaks and releases any dirt, bacteria, chemicals and pollens. The machine uses large vacuum volume to draw the dirt and chemicals out of your carpet. Any spots or stains still remaining are then treated with appropriate products, which are also rinsed from the carpet using fresh water. The same system is used for upholstery except a much smaller tool is used.
What are the benefits of the "Steam" Cleaning Process?
There are many. Here I have listed just a few...
Most thorough cleaning available
No harmful chemicals, safe for pets and children
Prolongs carpet life
Makes heavily used areas look clean again
Restores carpet pile
Repels dirt instead of attracting it
Extracts allergy causing pollens and spores
Kills germs and bacteria
Extracts flea eggs
Removes dead skin which dust mites live on
How long will it take?
As a rough guide a typical lounge carpet would take about to 1 - 1.5 hours depending on the degree of soiling. A second or third carpet wouldn't take as long because my equipment is already set up. Upholstery is more time consuming as the fabrics are usually of a more delicate nature.
How long will it take to dry?
Every effort is made to keep the drying time to a minimum. 4 - 6 hours is a rough guide, and may be reduced. As a general guide to drying times natural fibres take longer to dry than synthetics as they absorb more moisture. It is important to keep the room warm and well ventilated to shorten drying times. There seems to be little difference in drying times in Winter or Summer if you have central heating.
Do you move the furniture?
It's usually not possible for all furniture to be removed from the room, therefore I ask that all smaller items are removed from the carpet and I will move larger pieces of furniture as I progress around the room. These items are replaced and special squares placed underneath where there is a possibility of marking.
How much will it cost?
The cost depends on a variety of factors including degree of soiling, travelling time, area of carpet, number of seating units, stain treatments etc. I have a minimum charge of £65 - for smaller jobs I can usually give a quote over the phone but for larger jobs I prefer to pay you a prior visit to give a firm quotation. I am also then able offer comments on the likely results from cleaning.
Are you a member of a trade body and how will this protect me from poor workmanship?
Yes, I am a member of the National Carpet Cleaners Association and the Woolsafe organisation. These bodies ensure that all of their members are fully insured and trained to the highest standards.